At BFA24 BANK, protecting your personal and financial data is a top priority. We are committed to respecting the confidentiality and ensuring the security of your information in accordance with applicable laws and regulations, including the General Data Protection Regulation (GDPR).
1. Collection of Information
We collect only the information necessary to provide our banking and investment services, such as:
Personal information (name, address, date of birth, etc.)
Financial data (banking history, transactions, assets, etc.)
Contact information (e-mail address, telephone number)
Identification data for access to our online services
This information is collected directly from you when you open an account, apply for a loan, or via our e-banking tools.
2. Use of Data
Your personal data is used for the following purposes:
Managing your bank and investment accounts
Processing loan and investment applications
Analysis of your profile to offer you personalized services
Improving our customer experience and services
Compliance with legal and regulatory obligations
We use your data only for the specific purposes for which it was collected and do not share it with any third party without your consent, unless required by law.
3. Data Sharing
We share your personal information only with :
Service providers and authorized partners involved in the management of your accounts or transactions
Governmental or regulatory authorities, if required by law
Credit entities or rating agencies in connection with loan applications or financial history checks
All parties with whom we share your data are bound by the highest standards of confidentiality and security.
4. Data security
We apply advanced security measures to protect your data from unauthorized use, loss, modification or disclosure. This includes :
Encryption of sensitive data
Multi-factor authentication to access our online services
Regular security audits and intrusion detection systems
We are committed to ensuring that your data is stored and processed securely on our systems and platforms.
5. Data retention period
We keep your personal data only for as long as is necessary for the purposes for which it was collected, or as long as required by law. Once this period has elapsed, your data will be securely deleted or anonymized.
6. Your rights
In accordance with current legislation, you have the right to:
Access your personal data and obtain information on how it is processed
request the correction of inaccurate or incomplete data
Request the deletion of your data in certain cases
Restrict or object to the processing of your data
Request the portability of your data to another service provider
To exercise your rights, you can contact our Privacy Department via the contact details provided below.
7. Cookies and tracking technologies
Our site uses cookies and other tracking technologies to improve your browsing experience, analyze traffic, and personalize the content we offer. You can set your browser to refuse cookies, but this may affect your user experience.
8. Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time in order to comply with legislative or technological developments. Any changes will be posted on this page, and we will notify you of any material changes affecting your rights or information.
9. Contact
If you have any questions about this privacy policy or wish to exercise your rights, please contact us at :
Email: support@bfa24.com
Address: BFA24 BANK, 10 Bishopsgate Tower, London, EC2N 4AY, United Kingdom
We are committed to responding to your requests as quickly as possible and to ensuring the protection of your personal data.